Last Updated: September 29, 2021
Tanklogix, LLC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.
COLLECTION OF YOUR INFORMATION
We may collect certain information through the Application, including the following:
Personal Data
Demographic and other personally identifiable information (such as your username, name, email address, phone number, and other like information) that you voluntarily give to us when registering your account on the Application.
Log Data
Information our servers automatically collect when you use the Application, including without limitation your IP address, device manufacturer, device model, data requested, data returned, time, error messages (if any), email/sms/phone notification sent to customer, actions performed in the Application, interactions with the Application, and other such information collected by or through server log files.
Field or Tank Data
Data collected from your field sites and/or tanks, including without limitation tank liquid levels, pressures, temperatures, tank battery levels, leak detection, transaction information related to the loading and offloading of tank liquids, and other such information related to our automation, instrumentation, monitoring, and/or other like technologies and services.
USE OF YOUR INFORMATION
We may use information collected about you through the Application to:
Create and manage your account.
Communicate with you regarding your account.
Send you automated alarms.
Display to you in the Application information concerning your field sites and/or tanks.
Notify you of updates to the Application, system maintenance and downtime, and so forth.
Offer new products, services, mobile applications, and/or recommendations to you.
Request feedback and contact you about your use of the Application.
Monitor Application reliability.
Resolve disputes and/or troubleshoot problems.
Respond to product and customer service requests.
Perform other business activities as needed.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Any third party with whom we share user data will provide the same or equal protection of user data as set forth in this Privacy Policy. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
THIRD-PARTY WEBSITES
The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
CHILDREN
Our services are not intended for, and we do not direct them to, anyone under 13. We do not knowingly collect information from anyone under 13.
RETENTION/DELETION POLICY
We maintain Personal Data until manually deleted by you or until deleted by us at your request. We maintain Log Data for approximately 90 days from the date that such data was logged. We may choose to archive certain Log Data if needed for system maintenance, integrity, or troubleshooting purposes. We maintain Field Data until deleted by us at your request.
OPTIONS REGARDING YOUR INFORMATION
Account Information
You may at any time review or change certain information in your account or terminate your account by: (1) logging into your account settings and updating your account, or (2) contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: (1) logging into your account settings and updating your account, or (2) contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CONTACT US
To revoke your consent to the collection of data, to request the deletion of data, and/or if you have questions or comments about this Privacy Policy, please contact us at:
Tanklogix, LLC
1082 W. 1700 N.
Logan, UT 84321
435-755-8030
support@tanklogix.com